Milo · Salon
Milo, the employee who answers for your hair or beauty salon
Milo books appointments while your hands are in a color treatment, replies to your Google reviews and has your brief ready every morning.
No credit card required.
Chat on your website
A chat on your website, Sunday afternoon
The salon is closed. A regular client wants to move her appointment.
Milo : Hi! I'm Milo, Salon Ambre's assistant. How can I help you?
Client : Hi, I need to move my Tuesday appointment, I can't make it anymore.
Milo : Hello! I can do that. To find your appointment, I'll send you a verification code by text. What's your number?
Client : 450 555-0142
Milo : Code sent. Type it here when you have it.
Client : 418 302
Milo : Thank you, Ms. Bergeron. I see your Tuesday 1 pm coloring. I have Thursday at 1 pm or Saturday at 10:30, keeping the same duration. Which works for you?
Client : Thursday at 1, perfect.
Milo : Moved to Thursday at 1 pm. Your confirmation text is on its way, and the old slot is freed up.
He verified the number before touching the appointment
On chat, anyone can type any name. A texted code proves the person actually holds that number: without it, Milo refuses to move or cancel anything. Nobody can mess with someone else's appointment.
He kept the right duration
A coloring doesn't take the time of a cut. Milo offered slots that account for the booked service, not generic 30-minute boxes.
The old slot went back into inventory
The move frees Tuesday 1 pm immediately: another client can take it that very evening, without you touching a thing.
Sunday, salon closed, appointment saved
Otherwise this client leaves a voicemail, or doesn't call back at all. That's a hole in your Thursday that never got dug.
Three things, nothing more.
He answers the phone
Day and night, in English and French. He takes messages, and books appointments within your rules (Milo Full). He texts you each one.
He answers your reviews
In your tone, in the customer's language. Approve in one click, or he publishes on his own (Essential and Pro).
He briefs you
Every morning: yesterday's calls, what's ahead today, the reviews waiting.
What Milo doesn't do
What Milo doesn't do
He doesn't process payments. Anything involving money is settled by you.
He doesn't replace your judgment on a delicate case: he captures the information and passes it to you, you decide.
He doesn't recommend a treatment or a technique: the professional call stays yours. He logs the request and the detail (coloring, allergies) so you arrive prepared.
Frequently asked questions
Yes. A client calling to move or cancel is served directly: Milo checks your availability, makes the change within your rules and sends a confirmation text.
What it costs
Two pieces, each with its own price. The Meerkly plan runs your Google listing: Free to start (10 drafted replies and 10 review requests a month), Essential at $39 CAD/mo (replies published automatically, Google, Facebook and Yelp) and Pro at $99 CAD/mo (texts, widget, campaigns, 3 tracked competitors). And if you want Milo answering your phone too, it's an add-on with two tiers:
See what Milo would do for your salon
Free 30-second audit, or call Milo directly to hear him.