An AI employee for your clinic
Physio, dental, veterinary, osteo: Milo books appointments on the phone, day and evening, and sends you every call summarized by text and email.
No credit card required. You can also call Milo to hear him: +1 450 600-9090.
What the AI employee does for you
A clinic gets a steady stream of short, repetitive calls: book an appointment, move it, check a time. Milo takes them on, one by one, while your team looks after the patients in the room.
Every appointment is logged with the reason for the visit (annual exam, lingering pain), so you know what to expect before the patient walks in.
The 8 pm calls no longer land in a voicemail: Milo answers, books the appointment or takes the message, and everything reaches you summarized by text and email.
How it works
You plug in Meerkly
Google listing connected and call forwarding to Milo, set up in minutes. You give him your hours, services and rules.
The employee works
He answers the phone in English and French, logs what matters, and drafts your Google review replies in your tone.
You stay in control
Every call reaches you by text and email with a summary. Every review reply waits for your approval. Every morning, a brief.
Days like yours
A clinic's phone is a full-time job. Milo takes the repetitive part of it.
Dental clinic
A constant volume of appointment bookings, often outside opening hours.
Veterinary clinic
The worried owner calls at night. Milo books the appointment and logs what's going on with the animal.
Physio / osteo
Back-to-back appointments all day: nobody free to answer between patients.
One call, a Tuesday at 8:40 pm
The clinic is closed. The phone rings. Here's the whole call, word for word.
What happened underneath
He recognized her before she said her name
Notice the opening: it's identical for everyone, Milo doesn't announce that he knows you. Only after her first sentence does the incoming number, matched to her customer record, let him greet her by name without making her repeat who she is.
He asked "follow-up or new?", not "have you been here before?"
Her history is on her record. So the opening question is sharper, and the patient doesn't feel like she's starting from scratch.
He never recited her file
Milo knew about the shoulder, but he didn't announce it: the patient brought it up herself. The business's notes exist to serve better, never to show off what the clinic knows about someone. A past no-show would never come up either.
He refused to give health advice
The ice question is a deliberate wall: no clinical advice, ever. He passes it to the physiotherapist along with the appointment, who arrives prepared.
What it costs
Two pieces, each with its own price. The Meerkly plan runs your Google listing: Free to start (review replies), Essential ($39 CAD/mo) and Pro ($99 CAD/mo) add review collection and Google posts. And if you want Milo answering your phone too, it's an option with two tiers:
Milo Base
$59/moHe answers and takes messages
- 150 call minutes per month
- Answers common questions: hours, services, address
- Takes messages and callback requests
- Every call summarized by text and email
- English and French, 24/7
Milo Full
$129/moHe answers, books and confirms
- 250 call minutes per month
- Everything Base does
- Books appointments and reservations, added to your calendar
- Confirmation texts and reminders to the customer
- Two-way SMS and Milo web chat on your site
Adds to any plan, even Free. Dedicated number and call forwarding included, no contract. Extra minutes in packs of 100 for $25 (never expire).
What Milo doesn't do
- He doesn't process payments. Anything involving money is settled by you.
- He doesn't replace your judgment on a delicate case: he captures the information and passes it to you, you decide.
- He gives no medical advice and does no clinical triage: he books the appointment, logs the reason for the visit and passes it on. An emergency stays an emergency: he directs people to the appropriate resources.
Frequently asked questions
See what Milo would do for your clinic
Free 30-second audit, or call Milo directly to hear him.