Milo · Restaurant
The phone, the reviews and the room. Even mid-service.
Milo takes reservations, replies to your Google reviews in your tone, and your host runs the room on a tablet. You approve, he executes.
No credit card required.
A text, Friday 5:10 pm
You set up the room. Milo takes the table.
Party size, time, your rules, the allergy on file: he did it all alone. You saw it in your brief, not during service.
Customer : Hi! Any room tonight around 7:30 for 4?
Milo : Good evening, Mr. Fortin. Yes, 7:30 for 4 works. Shall I book it?
Customer : Yes please. My partner is allergic to peanuts, as usual.
Milo : Noted on your reservation. You're confirmed for 4 at 7:30 tonight. See you soon.
Booked during setup, without you
Party size, time, your rules checked (covers per quarter hour, max party): Milo added it to the book, the same list as the host's tablet.
The allergy follows the table
The detail is on the reservation, in the book and on the tablet. You see it before the party arrives, not on a scrap of paper by the phone.
If the group had been 12
Beyond the size you set, he confirms nothing: “I've noted your request; someone from the restaurant will contact you.” The request waits for you in the book.
New · the room
One book. The phone, the booking page and the front door all write in it.
Service mode · host-stand tablet · Saturday 7:42 pm
3 waiting · ≈ 25 minThe book
Phone, online and walk-in reservations in one list. One record per guest, allergies included.
The booking page
meerkly.ca/reserver/your-restaurant, for your Google listing and your site. How many, what day, what time; confirmed by text.
No-shows
The card guarantee if you turn it on, under the law: at most $10 per person, free cancellation up to 3 hours before.
Three things, nothing more.
He takes the table
On the phone, by text or on your site, within your rules. The guest gets a confirmation text.
He answers your reviews
In your tone, in English or French. You approve in one click, or he publishes on his own if you prefer.
He briefs you
Every morning: tonight's tables, yesterday's calls, the reviews waiting. Before the ovens are on.
He also takes takeout orders if you turn that on, and he knows how to say “I don't know” and take a message.
What Milo doesn't do
Three limits, on purpose.
No money without you. He never charges anything. With the card guarantee, you decide on no-show fees, after the reservation time.
No floor plan. He counts covers, not tables. Your host knows better than he does where to seat people.
No judgment calls for you. A party of 12, a special request, an upset guest: he notes it all and passes it to you. You decide.
Frequently asked questions
Yes, that's exactly his job. He answers when you can't, asks for party size and time, follows your rules (services, covers per quarter hour, max party) and adds the table to the book, with a confirmation text to the customer. The table also shows on the host's tablet.
What it costs
Google listing from $0. Milo Full, with the book and the room, $189 a month.
250 call minutes, a dedicated number, no contract. Milo Base at $89 if he only answers and takes messages.
You have unanswered calls. Your competitors don't.
Free 30-second audit, or call Milo directly to hear him.