Milo · Home Services
Milo, the employee who answers for your home services business
Cleaning, landscaping, repairs: you're at a client's, Milo answers the others. Every call becomes an appointment or a message, never a lost contract.
No credit card required.
Phone call
A call, Thursday 11:20 am
You're at a client's, vacuum running. Milo takes the next call.
Milo : Hi, you've reached Éclat Cleaning. How can I help you today?
Customer : Hi, I'm looking for someone for biweekly cleaning.
Milo : Hello! Happy to help. What kind of home is it for?
Customer : A three-bedroom with a finished basement, in Repentigny.
Milo : Noted: three-bedroom with a finished basement, Repentigny, every two weeks. Any preferred day?
Customer : Tuesdays ideally. How much would that cost?
Milo : The price depends on the condition of the home and what you want covered, so I'd rather get you a real figure than an estimate that misses. The simplest thing is a twenty-minute assessment visit: I have next Tuesday at 9 or Wednesday at 6:30 pm. Which one works for you?
Customer : Tuesday at 9, perfect.
Milo : Booked: next Tuesday at 9, in Repentigny. You'll get the confirmation by text, and your quote on the spot.
The home is described before you call back
Three-bedroom with a finished basement, Repentigny, biweekly, Tuesdays: you can price it before you even dial. No more callback that just asks the basic questions.
He gave no price, and said why
"It depends on the condition of the home" is the truth of your trade. Milo owns it rather than improvising a number you'd have to walk back.
The call became an appointment, not a message
A request captured with an assessment visit on the calendar is worth more than a "call me back" on a voicemail.
You were at another client's the whole time
No interruption, no phone to pull out with gloves on. You read the summary in the truck, between two contracts.
Three things, nothing more.
He answers the phone
Day and night, in English and French. He takes messages, and books appointments within your rules (Milo Full). He texts you each one.
He answers your reviews
In your tone, in the customer's language. Approve in one click, or he publishes on his own (Essential and Pro).
He briefs you
Every morning: yesterday's calls, what's ahead today, the reviews waiting.
What Milo doesn't do
What Milo doesn't do
He doesn't process payments. Anything involving money is settled by you.
He doesn't replace your judgment on a delicate case: he captures the information and passes it to you, you decide.
He doesn't give prices: a quote depends on the property and the real work. He logs the details as the client describes them, and you do the pricing.
Frequently asked questions
No. A serious price depends on the property, its condition and the frequency. Milo logs all those details as the client describes them, and you call back with a fair quote.
What it costs
Two pieces, each with its own price. The Meerkly plan runs your Google listing: Free to start (10 drafted replies and 10 review requests a month), Essential at $39 CAD/mo (replies published automatically, Google, Facebook and Yelp) and Pro at $99 CAD/mo (texts, widget, campaigns, 3 tracked competitors). And if you want Milo answering your phone too, it's an add-on with two tiers:
See what Milo would do for your business
Free 30-second audit, or call Milo directly to hear him.